WooCommerce Customer Tracking module allows store owner to track all the activities of the logged in customers & send marketing emails to attract them back to the store. Visiting any pages like shop, category, product, etc. by logged in customers will be recorded and admin will be able to view them on backend. The admin can send marketing emails to the customers to attract them back to the store.

Now, fetch large volumes of user data based on the activity of your customers on a daily basis from your store and make strategic business moves using this Big data by data visualization, analyzing and gaining customer behavioral insights.

Features of WooCommerce Customer Tracking

  • Admin can enable/disable the module functionality. It can track all the activities of the logged in users.
  • Admin can exlude the activities from tracking.
  • Admin can exclude user roles from tracking.
  • Admin can exclude specific users from tracking.
  • Loading any pages like Home, Shop, Product, Category, Tag, Cart, etc by logged in users will be tracked.
  • Searching any product, adding product to cart, applying or removing coupons also gets tracked
  • Admin can see all the tracked activities at backend.
  • Admin can check any specific activities with the help of various filters.
  • Admin can send any marketing email to the customer to attact him back on site.
  • WooCommerce email template is there for sending mails.
  • Multilingual is also supported with the given .pot file in the plugin.

Why choose our plugin?

All our products are meeting the WordPress quality standards including security, quality, performance and modern coding standards. For this, We are also awarded with WP Requirements Compliant Badge by Envato for our CodeCanyon Profile.

Installation of WooCommerce Customer Tracking

The customer has to login at admin end in WordPress and in the menu section, he has to hover his mouse over the Plugins menu which brings out a submenu, then click on the Add New submenu.

Add new plugin

Then he needs to click on the Upload Plugin button to upload the plugin zip file.

Upload new plugin

After clicking Upload Plugin button, you will be able to see the below image. Then click on Choose File button to browse the plugin.

Add WooCommerce Customer Tracking plugin zip

Then, when you select the WooCommerce Customer Tracking plugin zip, your selected zip appears here. Then finally click on Install Now button to install the plugin.

Install WooCommerce Customer Tracking plugin
Install WooCommerce Order Communication plugin

After installing the plugin, click on Activate Plugin to activate the WooCommerce Customer Tracking plugin.

Activate installed plugin

Admin End – WooCommerce Customer Tracking

Now click on Configuration to visit the configuration page of the plugin or you can also hovers on WooCommerce Customer Tracking admin menu, he/she is able to see 2 submenus i.e. Activities and Configuration. Click on the Configuration to visit the configuration page.

Configuration click from plugins page
WooCommerce Customer Tracking menu hover

Configuration

WooCommerce Customer Tracking configuration page

Activate License

Here, You need to enter the purchase code to activate your license in order to use this plugin.

Enable/Disable:

Admin can enable/disable the functionalities for the customers.

Exclude Activities from Tracking

Here, Admin select the activities which will be excluded from tracking.

Exclude User Roles from Tracking

Here, Admin can select the user roles which will be excluded from tracking.

Exclude Users from Tracking

Here, Admin can select the users which will be excluded from tracking.

WooCommerce Email Template – WooCommerce Customer Tracking

Admin can configure Email Templates for the WooCommerce Customer Tracking notification mails which will be delivered to customers.

WooCommerce Order Communication woocommerce email template

Activities – WooCommerce Customer Tracking

In Activities submenu, admin can view the list of activities which is performed by the logged in customers on the store. There are many events which can be tracked like loading of any page, adding product to cart, searching any product, applying coupon and removing coupon.

WooCommerce Customer Tracking actitvities

Admin can also send marketing emails to the customers to attract them back on the store.

WooCommerce Customer Tracking sending marketing mail

Email Notification – WooCommerce Customer Tracking

Customer will receive the marketing email as shown below.

WooCommerce Customer Tracking marketing mail

Customer End – WooCommerce Customer Tracking

All logged in customers if perform any activity on the store can be tracked by the admin with this plugin. After, spending some time, the customers leave. In conclusion from the time being, they remain offline what are the chances of your customers returning back. Send them marketing emails to engage.

Multilingual – WooCommerce Customer Tracking

Admin can use .pot file which is provided within the plugin in the languages folder from which they can translate the plugin.

Support

If you have any questions/queries with the plugin or need any special customizing, please contact us at [email protected]. We will do our best to answer as quickly as possible.


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