WooCommerce Order Communication module allows admin and customers to communicate over the orders. Each order has it’s own conversation panel and will be very helpful to resolve all the queries of customers.

Features of WooCommerce Order Communication

  • Admin can enable/disable the module functionality.
  • Admin can enable the communication for different types of order status.
  • Admin can enable/disable attachment sharing in order communication.
  • Admin can enable/disable admin notification via mail when customer responds.
  • Admin can enable/disable customer notification via mail when admin responds.
  • Admin can set the font color of the sender’s message.
  • Admin can set the background color of the sender’s message.
  • Admin can set the font color of the receiver’s message.
  • Admin can set the background color of the receiver’s message.
  • Customers can communicate with admin from order view page.
  • Admin can communicate with customer from edit order page.
  • Complete Editor will be there for the communication.
  • Messages will be private and secured.
  • UI is completely responsive.
  • Compatible with all the themes.
  • WooCommerce Email Templates are supported for notifications.
  • Multilingual is also supported with the given .pot file in the plugin.

Why choose our plugin?

All our products are meeting the WordPress quality standards including security, quality, performance and modern coding standards. For this, We are also awarded with WP Requirements Compliant Badge by Envato for our CodeCanyon Profile.

Installation of WooCommerce Order Communication

The customer has to login at admin end in WordPress and in the menu section, he has to hover his mouse over the Plugins menu which brings out a submenu, then click on the Add New submenu.

Add new plugin

Then he needs to click on the Upload Plugin button to upload the plugin zip file.

Upload new plugin

After clicking Upload Plugin button, you will be able to see the below image. Then click on Choose File button to browse the plugin.

Add WooCommerce Order Communication plugin zip

Then, when you select the WooCommerce Order Communication plugin zip, your selected zip appears here. Then finally click on Install Now button to install the plugin.

Install WooCommerce Order Communication plugin

After installing the plugin, click on Activate Plugin to activate the WooCommerce Order Communication plugin.

Activate installed plugin

Admin End – WooCommerce Order Communication

Now click on Configuration to visit the configuration page of the plugin or visits the WooCommerce Order Communication admin menu.

Configuration click from plugins page

Configuration

WooCommerce Order Communication configuration page

Activate License

Here, You need to enter the purchase code to activate your license in order to use this plugin.

Enable/Disable:

Admin can enable/disable the functionalities for the customers.

Allowed Order Status

Here, Admin can enable the order status for which communication between admin and customers is enabled.

Enable Attachment Sharing

Here, Admin can enable/disable attachment sharing in order communication.

Enable Admin Notification via Mail

Here, Admin can enable/disable the notification via mail for admin when customer responds to order communication.

Enable Customer Notification via Mail

Here, Admin can enable/disable the notification via mail for customers when admin responds to order communication.

Sender’s Message Font Color

Here, Admin can set the font color of the sender’s message.

Sender’s Message Background Color

Here, Admin can set the background color of the sender’s message.

Receiver’s Message Font Color

Here, Admin can set the font color of the receiver’s message.

Receiver’s Message Background Color

Here, Admin can set the background color of the receiver’s message.

WooCommerce Email Template

Admin can configure Email Templates for the WooCommerce Order Communication notification mails which will be delivered to customers.

WooCommerce Order Communication woocommerce email template

Admin Communication End – WooCommerce Order Communication

On edit order page at backend, admin can find a meta box for Order Communication from where admin can send message to the customers for their query for that particular order. Admin can also send attachments if enabled from configuration.

WooCommerce Order Communication admin end communication

Customer Communication End – WooCommerce Order Communication

On order view page at frontend, customers can find a area for Order Communication from where they can send messages to the admin for their query for that particular order. Customers can also send attachments if enabled from configuration.

WooCommerce Order Communication customer end communication

Email Notification – WooCommerce Order Communication

Both admin and customers will be notified via mail if enabled from configuration for the message respond in the communication.

WooCommerce Order Communication email notification

Multilingual – WooCommerce Order Communication

Admin can use .pot file which is provided within the plugin in the languages folder from which they can translate the plugin.

Support

If you have any questions/queries with the plugin or need any special customizing, please contact us at [email protected]. We will do our best to answer as quickly as possible.


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